Sky Arc respects the trust families place in us. We collect only the information reasonably needed to communicate, schedule training, and operate the academy responsibly.
1. Scope
This Privacy Policy explains how Sky Arc Sports Academy ("Sky Arc," "we," "us," or "our") handles information when you visit skyarcacademy.com, contact us, request a trial session, recover a trial reference, or otherwise use our website and related online services (the "Site"). It does not replace any separate privacy notice, consent, release, enrollment agreement, or participation document that may apply to academy services.
2. Information We Collect
Information you provide
- Contact details, such as a parent or guardian name, email address, optional phone number, and message.
- Athlete details, such as student name, age or grade, and requested program or trial session.
- Trial records, including a unique reference code, session choice, attendance or completion status, and Trial Two request status.
- Any other information you choose to include in an inquiry.
Information collected automatically
Our hosting and security providers may process basic technical information needed to deliver and protect the Site, such as IP address, browser or device type, requested pages, timestamps, and diagnostic or security logs. We do not use the Site to serve targeted advertising.
3. How We Use Information
We use information to:
- Respond to questions and communicate with families.
- Process, verify, schedule, and manage trial-session requests.
- Recover Trial One reference codes through the parent or guardian email used for the request.
- Maintain academy attendance, safety, operational, and service records.
- Protect the Site, prevent misuse, troubleshoot problems, and comply with legal obligations.
- Improve our programs, communications, and website experience.
5. Children and Athlete Information
Sky Arc serves youth athletes, but the Site’s inquiry and scheduling forms are intended to be completed by a parent, guardian, or other authorized adult. Children under 13 should not submit personal information directly through the Site. If you believe a child submitted information without appropriate authorization, contact us so we can review and, when required, delete it. Parents and guardians may contact us about information associated with their child.
6. Retention
We retain information for as long as reasonably necessary to fulfill the purposes described here, operate academy programs, maintain appropriate attendance and safety records, resolve disputes, enforce agreements, and meet legal or accounting requirements. Retention periods may vary by record type. We may delete or de-identify information when it is no longer reasonably needed.
7. Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No internet transmission or storage system can be guaranteed completely secure, so we cannot promise absolute security. Please avoid sending highly sensitive information through general inquiry forms.
8. Your Choices and Privacy Requests
You may ask to access, correct, or delete information you submitted, or withdraw from nonessential communications. Depending on where you live, additional privacy rights may apply. We may need to verify your identity and authority before completing a request, and some information may be retained when permitted or required by law. To make a request, email info@skyarcacademy.com.
10. External Services and Links
The Site may link to services operated by others. Sky Arc is not responsible for their content, security, or privacy practices. Review the policies of any external service before providing information.
11. Changes to This Policy
We may update this policy as our services, technology, or legal obligations change. The revised version will be posted here with a new effective date. Material changes may receive additional notice when appropriate.
12. Contact Us
Questions or requests about this policy may be sent to:
Sky Arc Sports Academy
info@skyarcacademy.com
Website contact form